If you want to send SMS messages from ParaChat LiveHelp you need to purchase SMS credits.
ParaChat LiveHelp can send SMS messages when exceptions occur for the selected site or
when Prospects, Customers & Chat requests are detected.
You can send multiple outgoing SMS text messages to different recipients. SMS messages
can be sent to any mobile device in most counties and using most networks.
SMS Message Types:
Send A Daily Activity Summary SMS For This Site Each Day At Midnight
Send A SMS When New Prospects/Customers Detected
Send A SMS Message For New Chat Requests
Send A SMS When Vistors Leave A Message
Send A SMS When Vistors Request A Call Back
All SMS packages are non-refundable and are not included in our 30-Day Guarantee.
The ParaChat LiveHelp Universal Translator is a web service that provides real time
language translation to and from most major languages. It is used to provide real time
translation for the ParaChat LiveHelp Web Chat system. This enables visitors to a website
to chat to operators within a business in a different language.
ParaChat LiveHelp can currently translate to and from the following languages:
Real Time Translation is an optional premium feature. The actual translation is performed by a
seperate web service, which you need to subscribe to. You must purchase translation 'credits'
before the translation system will work.
You can enable real time translation on a site-by-site basis. Each site can use it's own
translation account if required.
All Translation packages are non-refundable and are not included in our 30-Day Guarantee.