Welcome
Quick Start
What's New In v5
Free Instant Evaluation
Download LiveHelp Client
Introduction
Getting Started
Client Options
Using The LiveHelp Client
    Watching Visitor Activity
    Viewing Visit Detail
    Viewing Visitor Lists
    View Chat Requests
    View Reports & Charts
    Viewing Web Reports
    Changing Your Status
    Configuring Your Chat Graphics
    Configuring Chat Window Logo
    Configuring Chat Window Theme
    Configuring Chat Survey
    Configuring Chat Rating
    Chatting With Visitors
    Chatting With Specific Department
    Chatting With Other Agents
    Inviting Visitors To Chat
    Responding To Call Back Requests
    Sending Click Fraud Warnings
    Requesting Reports
    Searching For Visitors
    Searching Chat Transcripts
    Setting Up Site Monitoring
    Hiding Window
Agents
Tracking Code Information
Site Properties
Advanced Topics