In addition to viewing Charts & Reports from the Web Reports button, a number of quick traffic summary reports are available from the Client itself. Click the Reports tab.
Request a Daily Report, Weekly Report or Monthly Report. The report will be compiled by ParaChat LiveHelp, and sent via email in PDF format. The date of the report will depend on the currently-selected date in the Today Summary view.
To request a report for a previous day/week/month, first click the General tab. Then click the Previous Day button on the toolbar to move the selected date back to the date you require. Then click back on the Reports tab and then select the request report option. For weekly and monthly reports you can select any date in the week/month that you require.
Top Referrers
Quickly view a list of top referrers for the currently-selected site by clicking the Top Referrers button. ParaChat LiveHelp queries the database and builds a list of top referrers. The list is sorted by number of visits. Also sort by any other column by clicking the column header. The Prospect % column shows the percent of prospects against total visitors that the referrer has sent you. As with other views, print or save it by clicking the Print or Save buttons. Click a referrer to view it in a web browser.
Note: You can view many more reports & charts based on referrers and other data using the Charts & Reports tool. The Charts & Reports tool also allows you to run reports for specific date ranges.