You can still use ParaChat LiveHelp to track visitors and show your chat availability on web pages that do not allow Javascript to be executed. This is useful if you want to track visitors via Email signatures, Blog pages, eBay pages etc. In fact any page that allows regular HTML images to be shown can be tracked by ParaChat LiveHelp.
Simply request the image file 'stat.gif' directly from the ParaChat LiveHelp gateway:
<img border="0" src="http://<domain>.parachat.com/stat.gif?d=domain&p=page&response=g">
Where gateway is the ParaChat LiveHelp Gateway DNS/IP Address, domain is the domain name for the site in ParaChat LiveHelp and page is a page identifier (the page name that will show in ParaChat LiveHelp whenever the image is requested).
The ParaChat LiveHelp Gateway will return the graphic defined for the site with the given domain name. The on-line graphic will be returned if any ParaChat LiveHelp Client users are on-line. The off-line graphic will be returned otherwise.
The page request will show instantly in ParaChat LiveHelp.
The '&response=g' must be included if you want the on/off line image to be shown. If this is not included then the page will still be tracked in ParaChat LiveHelp but no visible graphic will be returned by the ParaChat LiveHelp Gateway.
Example:
<img border="0" src="http://testdrive.parachat.biz/stat.gif?d=www.mysite.com&p=index.htm&response=g">
This example assumes the ParaChat LiveHelp Gateway is <domain>.parachat.com The page will show against the ParaChat LiveHelp site with the domain 'www.mysite.com'. The page name will show as 'index.htm'.
You can wrap the image in a standard hyperlink to the chatstart.htm to launch the chat window when the image is clicked, eg:
<a href="http://testdrive.parachat.biz/chat/chatstart.htm?domain=www.webpage.com">
<img border="0" src="http://testdrive.parachat.biz/stat.gif?d=www.webpage.com&p=index.htm&response=g">
</a>
Note: When using this method the visitors will be tracked by their IP address only and you cannot send 'invite' requests. When using the Javascript method the visitor is tracked by IP address and a unique cookie value.
Query String Parameters
The following querystrings can be passed via the stat.gif:
|
d |
Domain name of the site in ParaChat LiveHelp |
|
t |
Department name (optional) |
|
p |
Page name |
|
response |
Set to 'g' to display the 'Click To Chat' on-line or off-line image. |
|
r |
Referrer |
|
u |
User name |
|
v |
Revenue of visit |
|
c |
Cost of visit |
MySpace pages do not allow querystrings to be passed with images, so the above technique wont work. ParaChat LiveHelp fortunately allows another method. Simply embed the image:
<img border="0" src="http://<domain>.parachat.com/{domain}.gif">
Where {domain} is the site domain name as setup in ParaChat LiveHelp.
Example:
<a href="http://testdrive.parachat.biz/chat/chatstart.htm?domain=www.myspace.com">
<img border="0" src="http://testdrive.parachat.biz/www.myspace.com.gif">
</a>
ParaChat LiveHelp will read the domain name from the image file name. You cannot pass a page name with this method so all visits will show against the same 'default' page in ParaChat LiveHelp.