Tracking Form Field Completion

ParaChat LiveHelp can track form field completion on your web pages. This means that you can see in real time the form name, field name and value of each web form as the visitor completes each field. Completed form fields show against the visitor in the ParaChat LiveHelp Client and are recorded in the database. Form fields show in the Visit Detail whenever you view visit detail for a visitor.

To activate form field tracking you need to include an additional JavaScript file into your pages.

Located in the C:\Program Files\ParaChat Client V5\JavaScript folder is the file formfill.js

Copy this to your website and include it in your pages AFTER the regular ParaChat LiveHelp Tracking code call. All forms on the page will then be tracked in real time and be recorded against the visitor in ParaChat LiveHelp.

For Example:

<!-- Embedded ParaChat LiveHelp: Insert the script below at the point on your page where you want the Click To Chat link to appear --> 

<script type='text/javascript' src='http://testdrive.parachat.biz/include.js?domain=www.webpage.com'></script>

<script type='text/javascript'>

if(sWOTrackPage)sWOTrackPage();

</script>

<!-- End of embedded ParaChat LiveHelp -->

<script text='text/javascript' src='formfill.js'></script>