Quickly and easily change the graphics that are used for the chat links on a web site. Right-click the site in the Monitored Sites tree, and select Site Properties. Select the Visitor Chat tab -> Graphics tab:
Changing the Agent Status Graphics
Under the Agent Status tab, the On Line graphic (the graphic that is displayed when agents are available), the Off Line graphic, and the Invite graphic (the graphic that is displayed when an 'invite' request is sent to a visitor) can each be customized. Click the Change button for each type. Select any GIF file on your computer, and then uploaded it to the ParaChat LiveHelp server. If you don't want any visible graphic to appear when agents are off line, click the Display Nothing When Off Line check box.
Changing The Chat Invites Graphics
Click the Chat Invites tab to change the Invite graphic. By default, the Invite graphic starts 200 pixels from the top of the visitors browser, and then moves across the page. This start position can also be configured. In the Display Invites At entry, enter the number of pixels down from the top of the visitor's browser window where the Invite graphic will start.
Changing The Click Fraud Warning Graphic
Click the Click Fraud Warning tab to change the Click Fraud Warning graphic. A Click Fraud Warning can be issued to visitors by agents when monitoring demonstrates that multiple clicks from the same visitor are occurring for a paid-for-listing. The warning appears as a moving image on the visitors browser. The default image is below:
Changing The Logo Displayed In The Chat Window
Under the Logo tab, click the Change button to select a GIF file that will be displayed in the chat window. For an exact fit, the GIF file should be 119 pixels wide by 199 high.