Your chat solution offers 3 levels of users - Site Administrators, Room Administrators and Standard Users. By default, when your service is initially established, the administrator name and password provided during the order process is automatically configured as a Site Administrator. Only Site Administrators have the ability to change any user passwords for any user created on the chat server.. Only standard users can change their passwords if you have implemented the Internal Member Database option. If you decide to change any of the passwords for non internal member database users, follow these simple steps.
Step 1. Log in to the Web-base Administration Pages by entering the registered Site Admin Name, Password and Site ID that you provided during the placement of your order and that can be found in your Order Confirmation email, and click the Sign In button.
Step 2. You will arrive at the Main Log-in page.
Step 3. Click on the Users Settings tab.
Step 4. Click List All Users.
Step 5. Select the user you would like to modify and click Edit.
Step 6. You will be able to modify the following information for the user name:
Password
You will need to also enter the same password in the Confirm Password field.
Email Address
Email address of the user (not required)
Invisible Log-in (admin users only)
When admin users log into a room they will be invisible to other users. Site and/or Room admins can make these changes in the GUI admin console.
Invisible admin users will be able to see one another. When an admin is in invisible mode their user name will be in italics.
Use Admin Avatar (admin users only)
When avatars are enabled the Site and/or Room admins will have a admin only avatar.
Show My User Name on Top of User List (admin users only)
This feature will place all Site and/or Room admins on top of the user list.