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Enterprise |
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Standard |
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Professional |
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Reseller |
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Your chat solution offers 3 levels of users - Site Administrators, Room Administrators and Standard Users. By default, when your service is initially established, the administrator name and password provided during the order process is automatically configured as a Site Administrator.
A Site Administrator has the following privileges:
Create Additional Site Administrators
Create Additional Room Administrators
Administrative privileges in all admin created chat rooms
Administrative privileges in all user created rooms (dynamic rooms)
Full Access to Service Administration Pages
Full Access to GUI Admin Console (GUI options are dependant on ParaChat service subscribed to)
Optional Settings:
Invisible Log-in
Admin Avatar
Show My User Name on Top of User List
A Room Administrator has the following privileges:
Administrative privileges only in the room they are assigned to as room administrator
No Access to Service Administration Pages
Full Access to GUI Admin Console from within the room they are assigned to (GUI options are dependant on ParaChat service subscribed to)
Optional Settings:
Invisible Log-in
Admin Avatar
Show My User Name on Top of User List
A Standard User has no administrative privileges and will have to enter their password protected user name and password when entering the chat room. Creating standard users will bypass any of the Internal Member Database users. If you only have a few standard users to create, please follow these steps. However, if you would like users to be able to sign up for a standard user name and password on their own, please implement code on your site for the Internal Member Database
A Site administrator may create additional Site & Room administrators or standard users by following these steps:
Step 1. Log in to the Web-base Administration Pages by entering the registered Site Admin Name, Password and Site ID that you provided during the placement of your order and that can be found in your Order Confirmation email, and click the Sign In button.
Step 2. Click on the Users tab.
Step 3. Click Add User button.
Step 4. To create a new user add a New User Name, Password, Confirm Password and press Save. If you entered valid information you will receive confirmation page. Click continue.
Step 5. After you create a new user you will be able to modify the following information:
Email Address
Email address of the user (not required)
Invisible Log-in (admin users only)
When admin users log into a room they will be invisible to other users. Site and/or Room admins can make these changes in the GUI admin console.
Invisible admin users will be able to see one another. When an admin is in invisible mode their user name will be in italics.
Use Admin Avatar (admin users only)
When avatars are enabled the Site and/or Room admins will have a admin only avatar.
Show My User Name on Top of User List (admin users only)
This feature will place all Site and/or Room admins on top of the user list.
Step 8. The user that you just created is only a standard user. They have no admin rights and can only log into the chat room with the password set. If you would like them to be a Site or Room Admin there are additional steps that need to be taken. Please select below for more information.
