Rooms Administration - Recent Room History

Service Levels That Support This Option:

Basic

Enterprise

Advanced

Event

Professional

Reseller

 

Rooms Tab > Rooms Settings > Room Preview / Room History

 

  1. Recent Room History Settings

  2. Room Preview Settings

 

Recent Room History Settings

Your chat service includes the ability to generate and display Recent Room History in your Chat Room. When this feature is turned on, all chat text within the main chat window is written to a live transcript. When a user enters into the chat room they have the opportunity to view what they might have missed prior to entering the room.

 

These live transcripts are available to room users for up to 1000 stored messages and/or 7 days. These settings can be configured or turn off. The Recent Room History information is dynamic by nature and is NOT stored on the server in the transcript area.

 

 

 

While a user is in the room, they can select Recent Room History under the Action menu.

 

 

A Java pop-up window will be displayed with messages that the user missed while they were not in the room.

 

 

Enable / Disable Recent Room History

Parameter Name:

Enable.Mn.Play

 

Parameter Permitted Value:

true or false

 

Service Levels That Support This Customization:

Basic

Enterprise

Advanced

Event

Professional

Reseller

HTML Configuration:

<param name="Enable.Mn.Play" value="true">

 

More Information:

true = allow recent room history (default)

false = disable recent room history and gray out the option in the Action menu

 

 

 

 

Room Preview Settings

Allow users to view your chat room content from a web page without logging into the chat room.  This feature is based upon the Recent Room History feature, which must be enabled for the Chat Room Preview Pane to display chat text.

 

 

More information can be found here.