Your chat service includes the ability to automatically generate chat transcripts. When this feature is turned on, all chat text within the main chat window is written to a transcript file on the chat server. The default name of the transcript file is auto-generated and corresponds to the current date and time.
Naming Example:
log2005-09-21_23-16-06 = Wed Sep 21 23:16:06 PDT 2005
The transcript file will continuously append as content is posted to the main chat window until the file reaches 500k in size. When the transcript file reaches its 500k limit, it will automatically rotate, and be assigned a name that corresponds to the current date and time. A new transcript file will begin to build automatically thereafter.
There are 2 ways to turn on transcript for a room.
1. Log into your Service Administration Area and navigate to Room Settings >> Home.
Scroll down to Room Transcript. Under Enable Transcripts for Room and select Enabled.
2. While you are logged in your chat room open the GUI Admin Console. Within the GUI Admin Console navigate to Rooms >> Transcript . To enable transcripts for this room select On <Turn on automatic transcript logging>.
