Transcript Settings

By default transcripts are disabled for each room. Make sure to turn on transcripts for each room you wish to have transcripts written for. Transcript Settings are set globally for all your rooms under your site settings. To modify your transcript settings Log into your Service Administration Pages and navigate to Site Settings >> Site Transcripts .

Transcripts will be stored for up to 30 days. After 30 days your transcripts will be purged from the system. Please enable Email Daily Transcripts so you don't lose any of your important information.

User-Created (Dynamic) Room Transcript Settings

Enable Transcripts For Dynamic Rooms

To automatically generate chat transcripts for user created room, set this option to Enabled. When this feature is turned on, all chat text within the main chat window is written to a transcript file on the chat server for ALL user created rooms.

• Enabled: logging of user-created rooms is turned on

• Disabled: logging of user-created rooms is turned off

Global Transcript Settings

Transcripts will be stored for up to 30 days. After 30 days your transcripts will be purged from the system. Please enable Email Daily Transcripts so you don't lose any of your important information.

Log Private Messages:

To log messages that are sent in Private Chat windows to the chat transcript log file, set this option to Enabled. Private chat messages will appear in chronological order along with messages posted to the main chat window.

• Enabled: logging of private messages is turned on

• Disabled: logging of private messages is turned off

Timestamp Messages:

If you would like a timestamp to accompany each chat message in the chat transcript, set this option to Enabled. It is important to note that the timestamp that appears in the chat window uses the local clock on each user's computer, where the timestamp that appears in the chat transcript log file uses the clock on the chat server itself. As such, you will find that the timestamp that appears in the chat transcript is Pacific time (GMT minus 8 hours).

• Enabled: time-stamp is turned on

• Disabled: time-stamp is turned off

Display IP:

To log the IP address of the user who has sent the message, set this option to Enabled. This information can be reviewed later to see if you wish to ban their IP address or to discover more information on the user

• Enabled: logging of the user's IP address is turned on

• Disabled: logging of the user's IP address is turned off

Display Join/Leave

Enable or disable the "<user name> has joined..." and "<user name> has left..." messages from displaying within chat transcript log files.

• Enabled: join/leave messages will display in the chat transcript log file

• Disabled: join/leave messages will not display in the chat transcript log file

Email Daily Transcripts:

To email your daily transcripts, set this option to Enabled.

Email Address(es) of Transcript Recipient(s):

If you set Email Daily Transcripts to Enabled, you must include at least one email address to send the transcripts to. To send to multiple email addresses, enter each email address separated only with a comma.

Transcripts have a maximum size of 500k before they roll over and a new transcript is created. This is due to some mail gateway limitations and downloading transcript speeds. Transcripts are sent out multiple times during the day if Email Daily Transcripts is enabled. When a transcript reaches 500k the transcript is put into que to be emailed out. If you have a very busy room you could receive emailed transcripts multiple times a day.

If you do enable email transcripts, please remember to set do_not_reply@parachat.com as allowed in your email spam settings.

Transcripts will be stored for up to 30 days. After 30 days your transcripts will be purged from the system. Please enable Email Daily Transcripts so you don't lose any of your important information.

Transcript List for Site <Your Site Name Here>

You will find a list of your admin created and dynamic room transcripts in this list.