Users

Expel/Ban/Gag

Expel (and Ban)

• Highlight a user name in the Users in Room list. Click the Expel button to eject the highlighted user from the chat room.  Check the Also ban the IP and Also ban the entire C class IP range check boxes, then click the Expel button, to ban the user at the time of expulsion. If the IP address is banned, it can be un-banned by 1) removing the IP address from the banned IP list in your web-based Service Administration Pages, or 2) from the Un-Ban sub-tab (see below).

Gag

• Use the Gag feature to "silence" a user, which is to prevent a user's chat text from displaying in the chat window during a session. A gagged user's chat text is still displayed to them in their chat window. However, they are not aware that their chat text is being blocked from displaying to other users in the chat room.

Ban User Name

• Ban a user name to prevent it from being used to log into the chat room by highlighting the user name in the Users in Room list, and clicking the Ban User Name button.

Cookie Gag

• Set a cookie to permanently Gag a specific user.  Highlight a user name in the Users in Room list, and click the Cookie Gag button to set the cookie.  Use the pull-down menu next to the button to set the expiration date for the cookie.

Cookie Ban

• Set a cookie to permanently Ban a specific user.  Highlight a user name in the Users in Room list, and click the Cookie Ban button to set the cookie.  Use the pull-down menu next to the button to set the expiration date for the cookie.

Users in Room

• Click the Refresh button to update the User List within that tab.  Highlight a user name in the list, and click the User Info button to display information about that user's session in a pop-up window, such as IP address, session duration, etc.

Un-Ban

• To un-ban an IP address is to remove an IP address from the banned IP list.  To unban an IP address, input the exact IP address into the text input field, then click the Unban IP button.

• To un-ban a user name is to remove a user name from the banned user name list.  To unban a user name, input the exact user name into the text input field, then click the Unban User button.

Admin Settings

Invisible Log-in

• An admin user name will not appear in the chat room's User List when an admin user turns the Invisible Log-in on by clicking the On button. An admin user retains all admin access and functionality when invisible. Site and room admin users are able to see invisible admin users, whose user names will display in italic to denote invisibility.  Click the Off button to turn off Invisible Log-in.

• • The web-based Service Administration Pages may also be used to enable Invisible Log-in.

Admin User Avatar

• Click the On button to always display the default Admin Avatar , or custom admin avatar, next to the admin name in the chat room's User List.  Click the Off button to no longer display the Admin Avatar next to the admin user name.

• • The web-based Service Administration Pages may also be used to enable Admin Avatar.

Stay On Top of User List

• Click the On button to always display an admin user name at the top of the chat room's User List.  Click the Off button to display an admin user name in alphabetical order in the chat room's User List.

• • The web-based Service Administration Pages may also be used to enable Stay On Top of User List.