Rooms

Status

• Current configuration information about your Site ID, and the chat room into which the admin is currently logged in, may be reviewed under the Status sub-tab.

Basic

Room Greeting

1. • Set the room greeting for the chat room.  The room greeting is displayed to each user when they log into the chat room.

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1. • The web-based Service Administration Pages may also be used to set a Room Greeting.

Open Room

1. • Click the Open Room button to re-open a closed room. Chat rooms are open by default.

1. • The web-based Service Administration Pages may also be used to Open & Close rooms.

Close Room

1. • To close a room, enter a message that users will see when they visit a closed room, then click the Close Room button. When a room is closed, new users are unable to log into the room.  However, any existing users will remain in the room. Site-level, room-level and operator-level administrators have sufficient permissions to access closed rooms.  To expel all users from a room that is going to be closed, check the Also Empty Room check box before clicking the Close Room button.

1. • The web-based Service Administration Pages may also be used to Open & Close the room.

Room Password

1. • Set a room password to restrict access to the chat room only to users who know the room password.  Input a password into the field, and click Set to password- protect the chat room.  Click the Remove button to remove the room password, and return the room to being accessible without a password.

1. • The web-based Service Administration Pages may also be used to set and remove a Room Password.

Transcript

Auto Transcript Logging

1. • To generate chat transcripts automatically, click the On button to start continuous logging. A single log file, called log, will continually append until automatic transcript generation is manually stopped by clicking the Off button. The administrator does not need to remain logged in for automatic transcript generation to continue.

1. • The web-based Service Administration Pages may also be used to manage Automatic Transcript Generation, and to retrieve the transcripts that have been generated.

Recent Room History

1. • Recent Room History displays the chat text that has transpired from either 1000 lines of text or 7 days, whichever is greater. To purge this historical text, click on Clear.

Filter

Profanity Filter

1. • Turning the Profanity Filter On will replace words in the chat window that exist in the default profanity filter list (and/or the custom profanity filter list) with %%%% when the words are distributed to other users by the chat server. Enabling this feature from the GUI Admin Console enables this feature only for the room into which the admin user is logged in, and will override any Site-level setting. Turn the Profanity Filter Off to prevent words from being filtered by the chat server.

1. • The web-based Service Administration Pages may also be used to enable the Profanity Filter for all rooms under a Site ID.

Shout Filter

1. • Turn the Shout Filter On to replace all capital letters in a user's chat message with lower case letters when they are distributed to other users by the chat server.  Enabling this feature from the GUI Admin Console enables this feature only for the room into which the admin user is logged in, and will override any Site-level setting. Turn the Shout Filter Off to allow chat messages that consist of all capital letters to appear in the chat window.

1. • The web-based Service Administration Pages may also be used to enable the Shout Filter for all rooms under a Site ID.